Know the Blogger!
- Muhammad Ali Azeem
- United Arab Emirates
- MCTS | MCITP Enterprise Administrator | ITIL V3 Certified. ----------------------------------------------------------------------------------- The Blogger has more than 6 years of experience in IT Infrastructure and Customer Services Management. Experience in Systems Analysis, Design and Implementation based on Microsoft Windows Server Platforms and Linux platforms, Management of Active Directory and Directory Services, DNS, DHCP, VPN, SCCM, ISA Server, Forefront Security, Exchange and Linux Mail Servers, Kaspersky Server Management and Connectivity Services with additional skills in Data Center Operations Responsibilities, Service Desk Strategy, Design, Transition and Operations expanding from customer services to problem and incident management. He has managed various projects driven on ITIL framework which is the most respectable framework and guideline to run IT projects and service management operations.
